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1. What is the Master Plan?
2. Why is the Master Plan necessary?
3. Why should I care about the Master Plan?
4. Why is the Master Plan being updated now?
5. Who is involved in updating the Master Plan?
6. How will You be involved?
7. How is the Master Plan being developed?
8. What is the timeline for completion?
9. What does the Master Plan include?
10. Master Plan Steering Committee

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1. Who must file?
2. Where does one file?
3. What about a change?
4. Does a business certificate expire?
5. Do I have to display the certificate?
6. What is the application process?
7. May I file by mail?

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1. What is the difference between the Winchester Seniors Association (WSA) and the Council on Aging (COA)?
2. What does the COA charge for its services and programs?
3. What kind of transportation is available for seniors?
4. Do you provide nursing, home health, and homemaker services?
5. Can you help with health insurance problems?
6. What is the Community Service Reimbursement Program?
7. Can you help with housing problems and handyman problems?
8. Do you have support groups available?
9. What kinds of educational programs do you offer?

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1. What is Motor Excise Tax?
2. How is the Motor Excise Tax determined?
3. Where should I mail the motor excise payment?
4. When are the payments due for Motor Excise?
5. What if I do not receive a motor excise tax bill?
6. What if I mail in my motor excise tax payment late?
7. My vehicle’s registration and my driver license have been marked for non-renewal at the Registry of Motor Vehicles, how do I clear this at the registry?
8. Can I make partial payments on motor excise?
9. What do I do if I sell or trade my car?
10. What do I do if I move out of Winchester?
11. Am I entitled to an abatement?

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1. Are there any parking bans in Winchester?
2. How long do I have to pay a parking ticket?
3. What happens if I pay a parking ticket late?
4. What happens if I do not pay a parking ticket?
5. How do I appeal a parking ticket?

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1. When do I need a building permit?
2. What requirements must be met prior to applying for a building permit?
3. Can the Building Department refer a contractor or builder to you?
4. What are the regulations regarding accessory buildings?
5. What are the setback requirements from my property boundary lines?
6. Is a permit required for fencing and what are the requirements?
7. How do I file a zoning complaint?
8. Can a homeowner file for building permit without a state licensed and registered builder?
9. Can a homeowner file for a wiring or plumbing permit?
10. When can I call for an inspection?

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1. What type of MBTA community is Winchester?
2. Is compliance optional?
3. When is the compliance deadline?
4. Does the law mean that Winchester needs to build all of those units?
5. Does that mean that the units will be built right away?
6. What are the benefits of this law?
7. What does “as of right” permitting mean?
8. Why are we a “commuter rail” community? Can we be reclassified as a different type of community?
9. Will this make Winchester more affordable?
10. How does this impact Winchester’s environmental and sustainability priorities?
11. How is this law related to 40B?
12. How are we making sure that the scale, design, and use of buildings are approved?
13. How will this impact Winchester’s schools?
14. How will this impact traffic in Winchester, specifically downtown?
15. How can residents learn more about the planning process?
16. Does that mean communities have no control over what would get built in these new districts?
17. What has the Planning Board proposed as a compliance option?
18. When will Town Meeting vote on how to comply with the MBTA 3A?
19. What is the vote threshold for passing an MBTA 3A compliance plan?

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1. Will the MBTA 3A Communities Act require “Affordable Housing”?
2. Winchester has an Inclusionary Bylaw. Will it be in effect under MBTA 3A?
3. Can Winchester ask that more than 10% of units be income-restricted or “Affordable” under MBTA 3A?
4. How will the MBTA Communities Act impact 40Bs?
5. What is 40B?
6. If the MBTA 3A spurs new construction of market housing units, wouldn’t that just increase the burden of SHI units that the town needs to build?

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1. What are the due dates for real estate taxes?
2. What if I don’t receive a real estate tax bill?
3. What should I do if I'm a new owner?
4. What happens if I pay my real estate tax late?
5. Where do I mail my real estate tax payment?
6. How do I change the old owner’s name that appears on the tax bill after purchasing the property?
7. What happens if there is an overpayment on my real estate tax?
8. What happens if I don’t pay my real estate tax?
9. What should I do if I recently sold my property, but I am still receiving a tax bill?
10. How do I get a Municipal Lien Certificate, how much will it cost, and when will I receive it?
11. Have you received my real estate payment from my bank?
12. What if I am buying a condominium that is in the middle of a conversion?

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1. What can I do with old clothes and shoes?
2. How about pet poop?
3. Can I recycle light bulbs and items containing mercury?
4. What about batteries?

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1. Who should I contact in case of a water or sewer emergency?
2. Where is my water meter, and how do I read it?
3. How does the town read the meter?
4. How often am I billed?
5. What is a unit of water?
6. Why is my consumption so high?
7. Can I monitor the consumption of my water meter?
8. What if I feel my bill is too high?
9. How can the water meter tell me if I have a leak?
10. What are your appointment hours for service calls?

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1. If I arrive at the station before 7 a.m., how will I pay the parking fee?
2. I have a Town of Winchester parking permit. Can I use this in the lot?
3. Will the machine accept credit cards?
4. Do I have to go back to my car and put a ticket in the windshield to show that I have paid?
5. I put time on the machine, but now I need more. Can I add time?